Caregiver Agreement

Eligibility

You must be 18 or older, pass our background screening, and hold the certifications you list. Keep your information current.

Your status

is set out in your signed caregiver agreement and the posting for your role

Shifts

You may hold one shift at a time. Accept only shifts you can complete. If you cannot, tell the care desk right away.

Pay

You are paid your contracted rate for the service, shown on each shift. Client prices are not shown to you. Pay timing is set out in your caregiver agreement.

Conduct

Be on time, respectful and safe. Clock in and out in the app. Do not take payment, gifts or tips outside the app, share client details, or perform skilled medical tasks.

Location

You agree that the app may use your location to measure distance, show the client how far away you are after you accept, and verify clock in and out.

Ending

Either side may end this relationship at any time. We may suspend accounts for safety or policy reasons.